Linda G. is the owner of a 2006 Mercedes SLK350, and boy is she particular when it comes to her vehicle. Unfortunately, when we met,  it was because her luxury car had been severely damaged.  

She found us on the internet and was very wary of us.  She even went so far as to tell me that her husband had told her she was wasting her time and money trying to get paid for diminished value.  It was very hard to convince Linda that she was not wasting her time, and let me tell you, she really spent plenty of time on the claim herself because our office received over 100 emails during the course of her case!

After a long hard fight and the initiation of a small claims suit, Linda was successful in recovering her full diminished value!

Here's what she had to say once her case was over. . . 

"Justin, 

Thank you so much for all your help with my diminished value claim!  As you know,  Progressive settled out of court.  I received my check for$ 5,000.00 Friday ...almost all of what I was asking for!!  

 I am thoroughly satisfied with your service.   It's nice to know that these days there REALLY ARE people out there who are honest and honestly want to make the right thing happen!! 

I appreciate all your help and putting up with all my doubts and questions -  your service is above and beyond quality and honesty!

 YOU ROCK!!!!!!!!!!!!!!!!! :O)  

Linda G., Hallsville, TX"

Luxury vehicles come in many shapes and forms, and so do their owners.  In December 2009, I met the owner of a 2008 Honda S2000 named Greg.  His vehicle wasn't really classified as a luxury vehicle, but the owner had luxury vehicle attitude, and that's the point about luxury vehicles.  

The point is, luxury vehicles lose quite a bit of value when they are damaged and repaired.  

Ultimately, Greg filed a small claims suit, and wouldn't you know it. . . . 

Just days before trial here is the e-mail I received:

"Justin, thank you so much for your help.  The insurance company just agreed to pay $4000 for my diminished value claim.  Looks like I will not need you at trial.  I appreciate all you've done!

- Greg N., Weatherford, TX"

When you own a Lexus IS 350, you own a luxury vehicle, trust me.   These are sort of cross over hybrids of a sports car and a family sedan.  They look more like a sports car.  

So I happened to meet the fortunate owner of an IS 350 who had just had an unfortunate auto accident.  The vehicle repair was fine, but now his vehicle was "damaged goods".  He met with the usual frustrations and ultimately searched us out for assistance with diminished value.  After getting our USPAP Compliant Diminished Value Report and submitting the claim to the insurance company, he was able to easily get his claim settled. 

Here's what he had to say about our assistance. . . 

"Justin,

Yes! I got the claim settled!  Thanks for your help in the matter.   Happy New Year!

Thanks,

Carlos M.,  Addison, TX"

Michael C. is another luxury vehicle owner that ran into a very hard fight with a large insurance carrier.  

He stayed the course even though the waters were choppy at times when negotiating his diminished value claim on his 2007 Infiniti G35 Sport and used our Petty Details USPAP Compliant Diminished Value Report to help him resolve the case.

Here is his response, short and sweet!

"Dear Petty Details,

After months of being persistent and being patient, I received a call from the insurance company wanting to settle.

They are offering a full diminished value based on your report / petition!

Thank you very much for all your help!

Michael C., Frisco, TX"